Factors to improve staff training, performance, sales and customer services
Factors to improve staff training, performance, sales and customer services. Is it your opinion that your organization could benefit from an increased number of highly motivated and high-performing personnel? Do you perceive that your personnel could enhance their performance in terms of sales and customer service? The following points address staff training and provide optimal methods for facilitating efficient learning to guarantee optimal performance from your staff. Hire for attitude, train for skill. The efficacy of a training program is not solely contingent upon pedagogical techniques, but also on the fundamental dispositions and principles of the personnel. According to Bruce Nordstrom, it is possible to train individuals in sales techniques, but it is not possible to train individuals to possess a pleasant demeanor (McNamara, 2008) This highlights the importance of recruiting individuals who possess a malleable disposition and a positive mindset. Trainin...