W W J Asanga R Rowel

  Factors to improve staff training, performance, sales and customer services. Is it your opinion that your organization could benefit from an increased number of highly motivated and high-performing personnel? Do you perceive that your personnel could enhance their performance in terms of sales and customer service? The following points address staff training and provide optimal methods for facilitating efficient learning to guarantee optimal performance from your staff. Hire for attitude, train for skill. The efficacy of a training program is not solely contingent upon pedagogical techniques, but also on the fundamental dispositions and principles of the personnel. According to Bruce Nordstrom, it is possible to train individuals in sales techniques, but it is not possible to train individuals to possess a pleasant demeanor   (McNamara, 2008) This highlights the importance of recruiting individuals who possess a malleable disposition and a positive mindset. Trainin...

  Identifying Training and Development Needs Introduction In contemporary work settings, it is imperative for workers to possess the necessary expertise to execute intricate duties with efficacy, while ensuring cost-effectiveness and safety. The implementation of training, as a tool for enhancing performance, becomes necessary when employees fail to meet predetermined standards or expected levels of performance. Discrepancy between the observed job performance and the anticipated job performance signifies a requirement for training. According to Campbell (2020), the initial phase in a consistent approach to instructional design involves the recognition of training requirements. A proficient analysis of training requirements will ascertain the individuals who require training and the specific type of training that is necessary. Providing training to individuals who do not require it or providing inappropriate training can be detrimental to productivity. The utilization of Tr...

  KPI’s for Employee Training Programs Employee training has been increasingly important over the previous few decades. The elements influencing this transition are numerous and diverse, ranging from the shift in workforce dominance from Generation X to millennials to changes in how people currently learn, facilitated by the age of technology, to everything in between. Several businesses are looking towards online learning as a means to assist their staff and businesses thrive (Abraham, 2009). While this is a huge step forward in building a learning culture at work, some employees are failing to take full advantage of this eLearning-enabled phenomenon. Specifically, the training implementation process concludes with course delivery (Armstrong, 2014). Employee Key Performance Indicators must be measured in order to conduct an effective course evaluation and determine whether learning objectives have been met (KPIs). The key performance indicators you choose to monitor should b...

  Why Learning and Development is Essential Learning and development is a function of human resource management that is concerned with organizational activity aimed at improving the performance of individuals and groups in organizational settings. "A process of education that involves sharpening skills, concepts, changing attitudes, and gaining more knowledge to improve employee performance," as defined by Learning and Development. The field has been referred to as "human resource development," "human capital development," and "learning and development" (Buchan, 2004). The "stakeholders" in Learning and Growth are divided into several categories. Senior managers are the sponsors of training and development. Business managers are training and growth customers. Line managers are in charge of coaching, resources, and performance. The people who are actually going through the processes are the participants. Human Resource Management per...

  How to deliver stand-out employee training and development According to the  2014 Corporate Learning Face book , U.S. spending on corporate training grew by 15 percent last year (the highest growth rate in seven years). As the demand for employee training grows, so do the delivery options for employers   (Gareth, 2008) . But how do you know which training format is best for your company and employees? First, know that there are two basic goals of employee training: 1. Provide information 2. Practice new behaviors   Some skills are best taught in each training format. Let’s explore the many training delivery methods you have to consider.       On-site classes   - On-site courses are usually held in a traditional classroom format. As long as you have a room large enough to accommodate your group of employees, typically, you only need to hire one trainer. Learning in a group environment boosts individual and team knowledge, ...

  Mentoring as a strategy for Talent Management Most HR managers around the world are concerned with talent management because it is so closely tied to the company's commercial goals and plans. The problem is to recruit the proper personnel while also upgrading the skills of current employees to keep up with market and industry developments. According to Wikipedia, "talent management is the process of ensuring that the organization has the skilled people it requires to achieve its business goals" (Armstrong and Taylor, 2014). Most importantly, attaining, also known as reaching or accomplishing, will meet the company's aims in terms of profitability.   Additionally, it has been stated that "talent management includes methods and protocols for the systematic attraction, identification, development, retention, and deployment of employees with high potential who are of particular value to a business."   Tansley & Tietze (2013) This refers to recogn...